MACMOBLES CCS SL, as the party responsible for the website, hereinafter referred to as the CONTROLLER, makes this document available to users in order to comply with the obligations set out in Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), Official State Gazette (BOE) no. 166, and to inform all users of the website regarding the conditions of use.
Every person who accesses this website assumes the role of user, undertaking the observance and strict compliance with the provisions set forth herein, as well as any other applicable legal provision.
MACMOBLES CCS SL reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of these modifications, publication on the MACMOBLES CCS SL website being understood as sufficient.
Domain name: www.macambients.com
Trading name: MACMOBLES CCS SL
Company name: MACMOBLES CCS SL
VAT number: B63756456
Registered office: Moli d’en Saborit 2, 3r -2ª, 08500, Vic
Email: Contact via the contact form https://macambients.com/contacte/
Registered in the (Commercial / Public) Register:
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, is the property of the CONTROLLER or, where applicable, holds a licence or express authorisation from the authors. All content on the website is duly protected by intellectual and industrial property regulations, and is registered in the corresponding public registries.
Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing require, in any case, prior written authorisation from the CONTROLLER. Any use not authorised in advance is considered a serious breach of the author's intellectual or industrial property rights.
The designs, logos, text and/or graphics belonging to third parties that may appear on the website belong to their respective owners, who are responsible for any possible dispute that may arise regarding them. The CONTROLLER expressly authorises third parties to redirect directly to specific content on the website, and in any case to redirect to the main website www.macambients.com.
The CONTROLLER acknowledges in favour of their respective owners the corresponding intellectual and industrial property rights, without their mere mention or appearance on the website implying the existence of any rights or responsibility over them, nor endorsement, sponsorship or recommendation on the part of the CONTROLLER.
To make any kind of observation regarding potential infringements of intellectual or industrial property rights, as well as any of the website's content, you can do so via the contact form https://macambients.com/contacte/
The main characteristics of the goods and/or services offered through the Website can be consulted on the descriptive sheet itself with which they are presented.
The language in which the contracting may be formalised is Spanish and Catalan.
The procedure for purchasing goods and/or services through the Website is as follows:
Once on the product and/or service page, the User can choose from the options offered, where applicable (quantity, size, etc.). To continue with the purchasing process, the User must click on the button labelled “Add to basket”.
Once the User has added all the desired goods and/or services to their basket, they can access it and view them all. At this point, the User can modify the desired quantity of any good and/or service, apply a discount coupon (if they have one) and leave a note regarding their order. To continue with the purchase process, the User must click on the button labelled “Checkout”.
Next, the User must provide the details marked as mandatory (*) and select a payment method from those available. If the User has already registered previously on the Website, they may log in at this point. To continue with the purchase process, the User must click on the button labelled “Complete purchase”.
Next, the User will view the total amount to be paid and the selected payment method. To continue with the purchasing process, the User must click on the button labelled “Pay”.
Finally, the User will see an on-screen message confirming the successful completion of the purchase process. They will also receive an email confirming the successful completion of the purchase process. MAC AMBIENTS will store electronic proof of the contract entered into by the User, who will be able to consult their purchase history made through their account. In the event that the contracted good or service is not available, MAC AMBIENTS will immediately inform the User of this lack of availability, giving them the option to recover without delay any amounts they may have already paid.
Password. The User is responsible at all times for the custody of their password and consequently assumes any damage or loss that may derive from its improper use, as well as its transfer, disclosure or loss. For these purposes, access to restricted areas and/or the use of the services and contents of the Website carried out with their password shall be deemed to have been made by the User.
Correction and identification of errors in data entry. When the User forgets to correctly complete any data indicated as mandatory in the corresponding form, they will not be able to proceed with the contracting or validation process until they have filled it in. An on-screen message will warn them of this circumstance. They may modify and/or update the details provided during the purchase process at any time before its completion by going back to the desired step. By accessing their account, the User may modify and/or update the details they provided at the time of registering as a user of the Website at any time.
All delivery times provided by MAC AMBIENTS refer to working days, excluding weekends and bank holidays. MAC AMBIENTS does not make shipments outside of Spain or to the Canary Islands, Ceuta and Melilla.
For products in the category cushions, duvets, covers, bedding, the delivery time is between 2 and 12 working days.
For mattress products, the delivery time is between 7 and 15 working days.
Various products are delivered within 24/48 hours. The product page indicates when delivery is within 24/48 hours.
The prices indicated for each good and/or service on its corresponding product page include, unless expressly stated otherwise, Value Added Tax (VAT) and, in any case, are expressed by default in euros (€). These prices, unless expressly stated otherwise, do not include shipping costs, shipping insurance or any other additional and ancillary service related to the purchased good or service.
The payment methods available on the Website are as follows:
CREDIT / DEBIT CARD.
Bizum.
PayPal.
KLARNA.
Deliveries are made through the transport/courier providers contracted by MAC AMBIENTS.
Shipping costs
Free delivery on orders to the Spanish mainland over €50. The delivery charge for purchases under €50 is €6.
Deliveries are made to the ground floor; goods are not taken upstairs.
The user has the right to withdraw from the contract entered into with MAC AMBIENTS within a period of thirty calendar days without the need for justification, without prejudice to the exceptions to the right of withdrawal indicated below.
The cancellation period will expire after thirty calendar days calculated from:
In the case of a service contract: from the day the contract is concluded.
In the case of a sales contract: from the day on which the User, or a third party indicated by them other than the carrier, acquires physical possession of the goods.
In the case of multiple goods ordered by the User in a single order and delivered separately: from the day on which the User or a third party indicated by them, other than the carrier, acquires physical possession of the last of the goods.
In the event of the delivery of a good consisting of multiple components or parts: from the day on which the User or a third party indicated by them, other than the carrier, acquires physical possession of the last component or part.
To exercise the right of withdrawal, the User must notify MAC AMBIENTS of their decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post or email). The User may use the model withdrawal form set out below, although its use is not mandatory.
To meet the cancellation deadline, it is sufficient for the communication concerning your exercise of this right to be sent before the period expires thirty calendar days.
Cancellation Form
(You only need to fill in and return this form if you wish to withdraw from the contract)
For the attention of MAC AMBIENTS / MACMOBLES CCS SL:
I am writing/We are writing to inform you () that I give up / we give up my / our () contract for the sale of the following asset/provision of the following service (*):
Requested / received (*):
Name of the consumer and user or of the consumers and users:
Address of the consumer and user or consumers and users:
Signature of the consumer and user or consumers and users (only if this form is submitted on paper):
Data:
Consequences of withdrawal
In the event of withdrawal by the User, MAC AMBIENTS shall refund to the User all payments received, including delivery charges, with the exception of the additional costs resulting from the User's choice of a delivery method other than the least expensive standard delivery method offered by MAC AMBIENTS, without undue delay and, in any event, no later than within the period of 14 calendar days from the date on which MAC AMBIENTS is informed of the User's decision to withdraw from the contract.
MAC AMBIENTS will make this refund using the same payment method used by the User for the initial transaction, unless the User has expressly provided otherwise; in any event, the User will not incur any charges as a result of the refund.
MAC AMBIENTS may withhold the refund until it has received the goods or until the User has provided proof of having returned them, whichever is the sooner.
The User shall return or hand over the goods directly to MAC AMBIENTS without undue delay and, in any event, within a maximum period of 14 calendar days from the date on which you inform MAC AMBIENTS of your decision to withdraw from the contract. The time limit shall be deemed to have been met if the User returns the goods before that time limit expires.
The User shall bear the direct cost of returning the goods.
The User shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
If the User has requested that the provision of services begin during the withdrawal period, they shall pay MAC AMBIENTS an amount proportional to the part of the service already provided at the time the User communicated their withdrawal, in relation to the total subject matter of the contract.
Exceptions to the right of withdrawal
In accordance with the provisions of Article 103 of Royal Legislative Decree 1/2007 of 16 November, approving the restated text of the General Law for the Defence of Consumers and Users and other complementary laws, the User may not withdraw from contracts concerning:
The provision of services, once the service has been fully performed and, if the contract imposes a payment obligation on the User, when performance has begun with the User's prior express consent and with their acknowledgment that, once MAC AMBIENTS has fully performed the contract, they will have lost their right of withdrawal.
The supply of goods made to the User's specifications or clearly personalised.
The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and which have been unsealed after delivery.
Contracts in which the User has specifically requested MAC AMBIENTS to visit them to carry out urgent repair or maintenance operations; if, during this visit, MAC AMBIENTS provides services in addition to those specifically requested by the User or supplies goods other than spare parts necessarily used to carry out the maintenance or repair operations, the right of withdrawal shall apply to these additional services or goods.
Complaints, claims and requests for information
The User may direct their complaints, claims and/or requests for information to MAC AMBIENTS using any of the following channels:
e) By sending a written communication to Mac Mobles CCS, S.L., C/. Moli d’en Saborit, 2, 08500 Vic (Barcelona).
f) By sending an email to the address central@macmobles.com.
g) By calling 938833299 between 09.00 h and 14.00 h and from 15.00 h to 17.30 h, Monday to Thursday except public holidays, and from 08.00 h to 14.00 h on Fridays except public holidays.
Legal guarantee of conformity of goods
The User is reminded that, in accordance with the provisions of Articles 114 et seq. of Royal Legislative Decree 1/2007 of 16 November, approving the restated text of the General Law for the Defence of Consumers and Users and other complementary laws, all goods delivered or supplied by MAC AMBIENTS must comply with the concluded contract, with MAC AMBIENTS being liable to the User for any lack of conformity that exists at the time of delivery and which becomes apparent within a period of three years from that date.
Where applicable, the lack of conformity resulting from the incorrect installation of the goods shall be equated to the lack of conformity when any of the following conditions are met:
The incorrect installation has been carried out by MAC AMBIENTS or under their responsibility and is included in the contract.
the contract provides for the installation to be carried out by the User, it has been carried out by them, and the incorrect installation is due to deficiencies in the installation instructions provided by MAC AMBIENTS.
The scope and form of execution of the rights conferred on the User by this legal guarantee can be consulted in articles 114 and following of the aforementioned regulation.
Nullity and ineffectiveness of clauses
If any clause included in these General Conditions is declared totally or partially null or ineffective, such nullity or ineffectiveness shall affect only that provision or the part thereof that is null or ineffective, these General Conditions remaining in force in all other respects and such provision being considered totally or partially as not included.
The CONTROLLER declines any liability for information published on their website provided that this information has been manipulated or introduced by a third party external to the CONTROLLER.
Use of cookies
This website may use technical cookies (small files of information that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct operation and visualisation of the site. The cookies used are, in any case, temporary in nature, with the sole purpose of making navigation more efficient, and disappear when the user's session ends. Under no circumstances do these cookies provide personal data by themselves, nor will they be used to collect such data.
Through the use of cookies, it is also possible for the server where the website is hosted to recognise the browser used by the user in order to make navigation easier, allowing, for example, access for users who have previously registered to areas, services, promotions or competitions reserved exclusively for them without having to register on each visit. They may also be used to measure audience, traffic parameters, control progress and the number of entries, etc., in which case such cookies are technically dispensable but beneficial to the user. This website will not install dispensable cookies without the prior consent of the user.
The user has the option to configure their browser to be alerted to the reception of cookies and to prevent their installation on their device. Consult your browser instructions for further information.
Linking policy
From the website, it is possible that users may be redirected to content on third-party websites. Given that the CONTROLLER cannot always control the content introduced by third parties on their respective websites, they do not assume any type of responsibility with regard to such content. In any case, they shall proceed with the immediate removal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate removal of the redirection to such website and notifying the competent authorities of the content in question.
The DATA CONTROLLER shall not be held liable for the information and content stored, by way of example but not limited to, in forums, chats, blog generators, comments, social media or any other medium that allows third parties to publish content independently on the DATA CONTROLLER's website. Nevertheless, and in compliance with the provisions of Articles 11 and 16 of the LSSICE [Spanish Law on Information Society Services and Electronic Commerce], it is made available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, third-party rights or morality and public order. Should the user consider that there is any content on the website susceptible to this classification, please notify the website administrator immediately.
This website has been reviewed and tested to ensure it works correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of certain programming errors occurring, or that causes of force majeure, natural disasters, strikes or similar circumstances may arise which make access to the website impossible.
IP addresses
The website's servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data for the sole purpose of obtaining statistical measurements that make it possible to know the number of page impressions, the number of visits made to the web servers, the order of the visits, the access point, etc.
For the resolution of all disputes or issues related to this website or the activities carried out herein, Spanish legislation shall apply, to which the parties expressly submit, and the Courts and Tribunals closest to BARCELONA shall be competent for the resolution of all conflicts arising from or related to its use.
